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Istana Permata Ngagel Hotel Surabaya, Surabaya

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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

4-18 Jalan Ngagel Jaya Indah, Surabaya, Indonesia, 60284
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Suite
Max:
2 persons
18 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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King Room
Max:
2 persons
18 m² 
Bed options:
1 Double bed
Shower
Air conditioning
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Standard Twin Room
Max:
2 persons
18 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center
Surabaya 2.0 mi
Airports
Juanda (SUB) 8.4 mi
Abdul Rachman Saleh (MLG) 52.7 mi
Train
Gubeng Train Station 1.7 mi
Pasar Turi Train Station Surabaya 3.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • Free parking
  • 24-hour reception
  • No pets allowed
  • Security
  • Fire extinguishers
  • Key card access
  • Key access

Services

  • Housekeeping

Room features

  • Air conditioning

Media

  • Flat-screen TV
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Location

4-18 Jalan Ngagel Jaya Indah, Surabaya, Indonesia, 60284
Map view
4-18 Jalan Ngagel Jaya Indah, Surabaya, Indonesia, 60284
Nearby
Church
Gereja Katolik Santa Maria Tak Bercela
1200 ft
Masjid Bustanul Athfal
1300 ft
Diploma Teknik Sipil ITS
1400 ft
Masjid Wachid Hasjim
1500 ft
Mosque
Masjid Al Khoirot
2000 ft
Church
Gereja Kristen Indonesia
2000 ft
Restaurants
Raja Bakso Surabaya
1900 ft
Jln. Sukolilo 49
Sate Ayam Lisidu
2000 ft
Jln. Barata Jaya 19
Depot Pak Bas
2500 ft
Jln. Kertajaya
Soto Ayam Kampung Pak Djayus
2400 ft
Jln. Manyar no. 81
Bakso Pak Djo Manyar
3200 ft
Jln. Manyar No. 2

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.8
Location
9.2
Service
8.0
Dining
5.8
Guest reviews
7.8/10
based on 5 reviews
5.1
5.1/10 based on 12 reviews
Justin
United States of America, January  2025
7.4/10

I had a great experience at this hotel. The rooms were spacious and modern, providing a comfortable stay. The location was ideal, just a short distance from local attractions. However, I did find that the dining options were a bit lacking and the Wi-Fi could have been included rather than an additional charge. Overall, it was good value for the price.

Rooms
9.0
The rooms were spacious and modern, offering a really comfortable stay.
Service
7.0
The service was decent, but I felt like there could have been more attention to detail.
Location
9.0
The hotel is conveniently located, just a short distance from local attractions.
Dining
5.0
Dining options were a bit disappointing and could use more variety.
Facilities
7.0
The amenities were nice, but the Wi-Fi should have been free.
Henry
United States of America, November  2024
7.2/10

This hotel offers a clean and comfortable stay, with a friendly atmosphere that made my experience enjoyable. The location is convenient, making it easy to explore the area. However, I found the dining options lacking, especially during breakfast, and the facilities could use some improvement. Overall, it's a decent value for the price, although a few aspects could be enhanced.

Rooms
8.0
The rooms were clean and comfortable, perfect for relaxation after a day of exploring.
Service
8.0
The staff was welcoming and approachable, creating a pleasant environment.
Location
9.0
The hotel's location was very convenient, with easy access to local spots and attractions.
Dining
5.0
The dining experience left something to be desired with limited breakfast options.
Facilities
6.0
The facilities were basic and could use some updates and improvements.
Walter
United States of America, September  2024
8.4/10

This hotel boasts a superb location, close to the beach and local dining options. The rooms are both clean and comfortable, making my stay pleasant. However, I found the breakfast choices quite limited, which was a letdown. The well-kept pool area added to the overall experience, but it's a bit disappointing that Wi-Fi isn't included in the price.

Rooms
9.0
The rooms were clean and comfortable, providing a relaxing atmosphere during my stay.
Service
8.0
The staff was incredibly helpful and welcoming, enhancing my overall experience.
Location
10.0
The hotel is perfectly situated, being just a short walk from the beach and nearby restaurants.
Dining
5.0
The dining experience at breakfast was somewhat disappointing due to limited options available.
Facilities
9.0
The pool area was well-maintained and a great place to relax.
David
United States of America, August  2024
8.2/10

I had a great stay at this hotel with its spacious and modern rooms that offered a nice level of comfort. The pool area was definitely a highlight, perfect for relaxing after a day of exploring. While the dining options were tasty, I wish there had been more variety for breakfast. Overall, it felt like a good value for money, though the parking situation could use some improvement.

Rooms
9.0
The rooms were spacious and modern, offering a comfortable atmosphere.
Service
8.0
The staff was accommodating and attentive, making my stay enjoyable.
Location
9.0
The hotel is conveniently located near major attractions, making it easy to get around.
Dining
7.0
The dining options were good, but I expected more variety at breakfast.
Facilities
8.0
The pool area was well-kept and provided a relaxing environment.
Steven
United States of America, July  2024
8.6/10

I had a lovely stay at this hotel. The rooms were spacious and modern, and the staff was just wonderful. The breakfast options were decent but could use a bit more variety. The pool area was nice, but it did get crowded at times. Overall, I think it offers great value for money, although the Wi-Fi should be complimentary instead of an extra charge.

Rooms
9.0
The rooms were spacious and modern, providing a comfortable stay.
Service
9.0
The staff was incredibly friendly and attentive during my visit.
Location
9.0
The location was very convenient, close to shops and the beach.
Dining
7.0
The breakfast options were decent but could use more variety.
Facilities
8.0
The pool area was nice, although it tended to get crowded.
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Rooms and Guests2 Guests, 1 Room